Eppendorf TCA-3 Temperature Monitoring System - Manual (Page 40)

Troubleshooting
TCA-3 Temperature Monitoring System
English (EN)
40
STAT1 LED is on • Static IP address is being used
instead of DHCP.
 Use the Remote Gateway
Configuration tool to establish a local
connection to the TCA-3 monitoring
system and manually configure it. The
tool can be downloaded at
www.accsense.com/
sp_downloads.html.
1. Install the software on a PC that is on
the same subnet as the TCA-3
monitoring system.
2. Start the program and it will search
the local network for any Eppendorf
system. If it finds them, they will be
displayed in the list box on the left of
the configuration tool.
3. Click on the MAC address of the
TCA-3 monitoring system that
requires configuration, go to the IP
tab and uncheck “Obtain Network
Address Automatically”. Then, fill in
the IP address that you want to assign
to the TCA-3 monitoring system along
with the subnet mask, at least one
DNS address and the route or
gateway address.
Note: that the TCA-3 monitoring
system may take several tries, as this
unit will keep rebooting in an attempt
to get an address.
4. Once this is done, click the submit
changes button to save the settings in
the TCA-3 monitoring system. This
will then restart with the new settings
and after about a minute it should
show up in the Gateway Configuration
software.
Verify that the new settings are
correct and check to see that the
Connect LED is on for the TCA-3
monitoring system.
Internet connection
cannot be
established • Proxy server for communication
to the Internet was not correctly
configured.
 Use the Remote Gateway
Configuration software to enter the
information for the Proxy server. Click
on the Proxy tab and enter the
information for your server.
Symptom/message Cause Remedy