Release 4.0.2 troubleshooting, About troubleshooting, Troubleshooting with log files – Google Apps Directory Sync Administration Guide User Manual
Page 141: Common issues, Configuration manager
Chapter 8
Release 4.0.2 Troubleshooting
141
Release 4.0.2 Troubleshooting
Chapter 8
About Troubleshooting
This chapter covers information about how to troubleshoot problems that may occur with Google Apps
Directory Sync (GADS).
Troubleshooting information includes information about common issues, system tests and researching
issues.
For information about LDAP queries, see “About LDAP Queries” on page 41.
Troubleshooting With Log Files
If you encounter problems with GADS, you should double-check your configuration settings and submit the
generated logs to the https://toolbox.googleapps.com/apps/
loganalyzer).
Most issues can be identified within a few moments of submission.
Common Issues
The following describes common issues and questions related to GADS.
Configuration Manager
When creating an exception rule, the dialog box does not have an OK button.
You may be using a font that is too large for the screen. The dialog box does not work with Extra Large
Fonts or Large Fonts. Change your font size, or edit your XML file directly.