Suggestion, Authorization error, Problem – Google Search Appliance Enabling Windows Integrated Authentication version 6.8 User Manual

Page 25: More troubleshooting steps

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Google Search Appliance: Enabling Windows Integrated Authentication

25

Suggestion

This error indicates that the host on which the SAML Bridge resides might have an incompatible version
of the .NET framework. Refer to the section “SAML Bridge Host Prerequisites” on page 8 for the correct
version.

If you’ve checked the .NET version and determined that it meets the requirements, you can reconfigure
the .NET framework for IIS as follows:

cd C:\WINDOWS\Microsoft.NET\Framework\your-version\
aspnet_regiis.exe -i

When the command is done reconfiguring your IIS server to use the specified version of .NET, it displays
a message like the following:

Finished installing

ASP.NET

(2.0.50727).

Authorization Error

Problem

The log file shows a 401 error (unauthorized). The following is an example.

1/4/2007 9:14:19 AM, GetURL: GetURL =http://host.domain.domain.com:82/deny.html
1/4/2007 9:14:19 AM, GetURL: inside GetURL internal
1/4/2007 9:14:19 AM, GetURL: Sending a Head request to target URL
1/4/2007 9:14:19 AM, GetPermission: AuthImpl::caught WebException
1/4/2007 9:14:19 AM, GetPermission: e = System.Net.WebException: The remote

server returned an error: (401) Unauthorized.

at System.Net.HttpWebRequest.CheckFinalStatus()
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.HttpWebRequest.GetResponse()
at SAMLServices.Common.GetURL(String url, ICredentials cred)
at SAMLServices.Common.GetURL(String url)
at SAMLServices.Wia.AuthImpl.GetPermission(String url, String subject)

Suggestion

This problem is typically a result of Kerberos configuration problems. Check that Kerberos is set up,
using the procedure specified in the section “Kerberos Prerequisites” on page 8.

More Troubleshooting Steps

For more troubleshooting steps, visit the SAML Bridge wiki (

http://code.google.com/p/google-saml-

bridge-for-windows/wiki/SAMLBridgeFAQsTroubleshooting

).

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