IOGear GCN1000 - Manual (Page 44)

44
The Windows Client
Problem Resolution
Windows Client will not connect to
the GCN1000
DirectX 7.0 or higher must be installed on your computer
Remote mouse pointer is out of Sync Use the Auto Sync feature to sync the local and remote
monitors. See Additional Mouse Synchronization Procedures for
further mouse settings
Part of the local window is off my
monitor
If Keep Screen Size is not enabled, use the Auto Sync feature to
sync the local and remote monitors. If it is enabled see the
discussion under Keep Screen Size
The local screen is rotated 90° Enable Keep Screen Size, see the discussion under Keep
Screen Size
I cannot run Net Meeting when the
Windows Client is running.
Enable Keep Screen Size, see the discussion under Keep
Screen Size
When I log in, the browser generates
a CA Root certifi cate is not trusted, or
a Certifi cate Error response
The certifi cate’s name is not found on Microsoft’s list of Trusted
Authorities. The certifi cate can be trusted.