AirLive SKY-211 User Manual
Page 47
45 AirLive Sky-211 User Manual
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Call Forwarding is not working properly
1.
Make sure that a telephone cable is plugged into the USB VoIP Gateway Line jack and to the
wall phone plug.
2.
Make sure call forwarding is configured properly in the USB VoIP Gateway Agent.
3.
Try to dial the telephone number as you have entered in the USB VoIP Gateway Call Forwarding
dialog box.
4.
If you are on a PBX, make sure you have entered enough commas after the 9 (For example) to
make sure that USB VoIP Gateway waits for the dial-tone before dialing the telephone number.
5.
Make sure your computer is not going into suspend (Sleep) mode. This will prevent forwarding
from working.
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Toll bypass is not working properly
1.
Make sure that a telephone cable is plugged into the USB VoIP Gateway Line jack and to the
wall phone plug
2.
Make sure toll bypass is configured properly in the USB VoIP Gateway Agent.
3.
Make sure Skype version 1.3.xx or higher is used on both sides.
4.
Make sure your computer is not going into suspend (Sleep) mode. This will prevent toll bypass
from working