AirLive WN-350R - Manual (Page 168)

4. Appendix
159 WN-350R User’s Manual
4.2. Troubleshooting
If you found the router is working improperly or stop responding to you, don’t
panic! Before you contact your dealer of purchase for help, please read this
troubleshooting first. Some problems can be solved by you within very short
time!
Scenario Solution
Router is not
responding to me when
I want to access it by
web browser
1. Please check the connection of power cord and
network cable of this router. All cords and cables
should be correctly and firmly inserted to the
router.
2. If all LEDs on this router are off, please check
the status of A/C power adapter, and make sure
it’s correctly powered.
3. You must use the same IP address section
which router uses.
4. Are you using MAC or IP address filter? Try to
connect the router by another computer and see
if it works; if not, please restore your router to
factory default settings (pressing ‘reset’ button
for over 10 seconds).
5. Set your computer to obtain an IP address
automatically (DHCP), and see if your computer
can get an IP address.
6. If you did a firmware upgrade and this happens,
contact your dealer of purchase for help.
7. If all above solutions don’t work, contact the
dealer of purchase for help.