4 handling incoming calls, Handling incoming calls, Auto answer – CounterPath Bria 3.2 for Windows User Guide - Enterprise Deployments User Manual

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Bria 3 for Windows User Guide – Enterprise Deployments

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3.4 Handling Incoming Calls

Bria must be running to answer incoming calls. It can be running in the system tray.(If Bria is not running,
incoming calls may be directed to voicemail; check with your system administrator.)

The new call appears in its own call panel. In addition, the Call Alert box appears. For information on setting
call alert preferences, see page 67.

Auto Answer

Click. If you are on another call, that first
call is automatically put on hold. You are
now talking to the new caller.

Or click. There will be a busy signal. The
call may be directed to voicemail (if you
have this service).

Or click Forward; a call entry field
appears. Enter the name or number to
forward to and click Forward Now.

Click to answer a video
call and start sending your
video immediately

Click to answer without video; if you
want (and if you have a camera), you

This is the alert for a video call

This is the alert for an audio-only call

Turn Auto Answer on or off

Auto answer is initially configured to auto-answer
after one ring, and to send only your audio when the
call is established. To change this configuration
choose Softphone > Preferences > Call Automation.

Auto answer is automatically turned off when you

shut down.

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