12 working in deskphone mode, Working in deskphone mode – CounterPath Bria 3.2 for Windows User Guide - Enterprise Deployments User Manual

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3.12 Working in Deskphone Mode

If you have a SIP deskphone, you can use Bria in deskphone mode. In this mode:

You can initiate calls from Bria and then pick up the deskphone receiver in order to speak to the person.
You can then control the call using the deskphone controls. You can also hang up the call using Bria.

Information about incoming, outgoing and established calls is displayed in Bria in read-only mode.

Set up for Deskphone Mode

1.

Get ready:

Make sure the deskphone has already been set up in your network and can make phone calls.

Find the URI of the deskphone. For example, [email protected].

If you have multiple SIP accounts, the account that the deskphone URI belongs to must be the preferred
account for phone calls. Choose Softphone > Account Settings to check which account is the preferred
account; change it if necessary.

2.

Choose Softphone > Preferences > Devices and display the
Other Devices tab. Click Deskphone. The Deskphone dialog
appears.

3.

Enter the deskphone IP address (URI) and click OK.

Working in Deskphone Mode

To place a call from Bria in deskphone mode:

Place the call in the usual way. The deskphone rings.

Answer the call on your deskphone. When the other person answers, the call is established.

You can hang up the call from Bria or from the deskphone.

To answer a call in deskphone mode:

Information about the call appears on Bria, but you cannot answer the call there.

Answer the call on the deskphone.

Click to turn deskphone
mode on or off

This message appears for a
few seconds

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