A using bria add-in for outlook, Missed calls and voicemail, Placing phone calls – CounterPath Bria 3.2 for Windows User Guide - Enterprise Deployments User Manual

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A Using Bria Add-in for Outlook

You can install the Bria Add-in for Outlook when installing Bria, assuming that you have Microsoft Outlook™
on your computer. Bria Add-in appears as a panel in the To-Do bar of your Outlook window.

You do not have to create an Outlook account within Bria in order to use Bria Add-in for Outlook.

Make sure you have set up Bria. See “Installation and Setup” on page 3. You should be reasonably familiar with
using Bria, because once you have placed a phone call from within the Add-in, you will switch over to Bria to
control it.

If the Add-in does not show, choose View > To-Do Bar > Normal (from the menu in Outlook 2007 or
from the ribbon in Outlook 2010).

Missed Calls and Voicemail

The Bria Add-in panel will display an icon when you have missed a call or when you have voicemail. You can
click the icon to view the Bria History panel or to call voicemail.

Placing Phone Calls

By Typing a Number

Click to display the Bria History tab

Type a phone number here or click
the down arrow to redial

Press Enter or click the down arrow
to choose an option (audio, video or
conference call)

Bria comes to the front and the call
is made on Bria.
Once a call is established, you can
end the call from within the Add-in
panel. To manage the phone call in
any other way (hold, and so on), you
must switch to the Bria call panel.

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