CounterPath Bria 3.0 for Windows User Guide – Retail Deployments - Manual (Page 3)

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Contents
Introduction...................................................................................................................................1
Installation and Setup....................................................................................................................3
Getting Ready .........................................................................................................................3
Installing Bria .........................................................................................................................4
Configuring Bria .....................................................................................................................4
Troubleshooting ......................................................................................................................7
Checking for Bria Updates .....................................................................................................7
Using Bria .....................................................................................................................................9
Starting and Quitting Bria.......................................................................................................9
The Onscreen Softphone.........................................................................................................9
Placing a Call ..........................................................................................................................11
Handling Incoming Calls ........................................................................................................14
Handling an Established Call..................................................................................................16
Transfering a Call ...................................................................................................................17
Handling Video Calls..............................................................................................................19
Conference Calls.....................................................................................................................21
Voicemail................................................................................................................................24
Forwarding Calls.....................................................................................................................24
Instant Messaging ...................................................................................................................25
Sending and Receiving Files...................................................................................................28
Workgroups ............................................................................................................................29
Using Resources ...........................................................................................................................31
Contacts Tab ...........................................................................................................................31
History Tab .............................................................................................................................37
Sharing Online Status .............................................................................................................38
Configuring Bria ...........................................................................................................................43
Configuring Accounts.............................................................................................................43
Configuring Preferences .........................................................................................................57
A Troubleshooting ........................................................................................................................73
B Application Hot Keys................................................................................................................77
C Dial Plan....................................................................................................................................78
D Contact List Headings...............................................................................................................85
E Other Ways to Run Bria ............................................................................................................86
F Glossary .....................................................................................................................................87