CounterPath Bria 3.5 Administrator Guide - Manual (Page 22)

CounterPath Corporation
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2.5 Setting up Workgroups
A workgroup is a group of people who work together. Via the Bria Workgroup window, members of a
workgroup can monitor each other’s calls and pick up on behalf of another member and join an established call.
To set up workgroups for your users, see page 31.
2.6 Setting up Chat Rooms
If you support XMPP accounts, you can set up persistent chat rooms on your XMPP server. Users with accounts
on that XMPP server can then join any chat room (View > Chat Rooms).
Chat rooms are set up to allow the same group of people to have a group IM session, usually on a regular basis.
The chat room feature involves persistent groups, while the group chat feature creates ad-hoc groups.
Bria supports the following features:
• Open chat rooms: users can join without being already set up as a member of the group.
• Members-only chat rooms: users can join only if already set up as a member.
• Password-protected (confidential) chat rooms: users must enter the password to join.
On your XMPP server, create the chat room. Add members if desired and if supported by your XMPP server.
Assign passwords if desired and if supported by your XMPP server.
2.7 Managing Licenses
When you obtain Bria, you purchase a license with a specified number of seats. Each time a user enters the
license key, the license count is drawn down on the CounterPath license database. When the count is drawn
down to 0, then the next time the key is entered, an error message appears for that user.
You can either increase your license count or revoke unused seats. To revoke seats, go to ww.counterpath.com,
click the Store link, click the Your Account link, and log in.
Currently, a license count can be shared by users on the same computer if the users are using the Windows
administrator or regular user accounts. However, a user who uses this computer with the Windows guest
account and starts Bria will automatically draw down the license count (assuming that a license key has already
been entered).
Therefore, if you seem to have drawn down more license counts than expected, the problem may be that one or
more guests have used seats. You can request that CounterPath revoke these licenses in order to reinstate the
number of seats actually in use.
Setting up for the Licensing Server
Periodically, Bria connects to CounterPath’s license server in order to verify that a valid license is being used.
Therefore, at all times, Bria will need to have an internet connection.
Bria connects to https://secure.counterpath.com via port 443; make sure your firewall allows this HTTPS traffic
to this URL. In addition, if you have explicitly set a web proxy (Start > Control Panel > Internet Options >
Connections) then Bria will use this proxy; make sure the proxy allows this traffic.