Attended transfer – call then transfer – CounterPath Bria Professional 2.5 Windows User Guide User Manual
Page 22
Advertising
CounterPath Corporation
18
Attended Transfer – Call then Transfer
You can first speak to the target (the person you are transfering the call to), then click Transfer to complete the
transfer.
1. Click Options > Call then Transfer. The first call is put on hold and a New call tab appears
2. Call the target in any of the normal ways.
3. When you are ready, click Transfer; the message Transfer Successful appears.
If the target does not want to take the call, simply end the call with that person. The first call is taken off hold.
Advertising