CounterPath Bria Professional 2.5 Windows User Guide - Manual (Page 29)

Bria Professional 2.5 for Windows User Guide
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3.11 Instant Messaging
Instant messages are made using softphone addresses. Therefore, you can send or receive an instant message
(IM) to:
• Any contact who has a softphone address.
• Any party who phoned you from a softphone address.
• Any party whom you phoned using a softphone address.
You may also be able to use an instant message to send files to another party. See page 31.
Sending an IM
1. There are several ways to select the person to send an IM to.
The Instant Message window appears. Or if another Instant Message session exists, a new tab is created for
this IM session.
2. Type the message. Include emoticons and formatting, as desired.
To insert a return in the message, press Ctrl+Enter. (You can control the behavior of Enter and of
Ctrl+Enter; see “Preferences – Application” on page 52.)
3. Press Send or Enter.
You can press Ctrl+F to search for text in the large message area.
Receiving an IM
When an IM is received, either the IM window or a Call Alert pops up. (To control which window appears, see
“Preferences – Application” on page 52.)
If the IM window is already displayed during an IM session with another person, the message from the new
person appears in another tab in that window. (You can set up Bria Professional so that each person has their
own IM window; see “Preferences – Application” on page 52.)
Receiving a File as Part of an IM
The other person may be able to send you files within the IM. The file appears as a hyperlink. Click the
hyperlink to open a Browse for Folder that lets you specify where to save the file.
Sending files within an IM is only possible when using SIP accounts and when your system administrator has
configured a file transfer server.
From the Contacts tab in the
Address Book
Right-click on the contact and choose Send Instant Message. The contact must
have a softphone address.
An active phone call The person in the active phone call. Click Options > Send Instant Message.
A person on hold In the Current Calls bar, click the arrow next to this call and choose Options >
Send Instant Message.