CounterPath Bria Android Edition 2.2 User Guide User Manual

Page 9

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Bria Android Edition User Guide

5

Having Trouble Registering or Placing a Call?

If you cannot register or if you can register but cannot place a call, go to the FAQ at https://
support.counterpath.com/default.asp?W546 (support.counterpath.com > Mobile Products FAQs > Bria Android
Edition).

Account Status

Status

Meaning

The account is in the process of registering.

The account is enabled and registered for incoming and outgoing calls.

The account is enabled only for outgoing calls. (Accounts > Account Advanced > Incoming Calls is
turned off.)

The account is disabled. You can enable it; it will then automatically register.

The account is enabled but registration failed. Check that you entered your account credentials correctly.

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