Dovado 4GR User Manual

Page 29

Advertising
background image

T h e M o b i le C h o ic e f o r y o u r B r o a d b a n d I n t e r n e t

Troubleshooting

29

© 2013 Dovado FZ-LLC

(power) lamp begins to flicker on the front of the router. At this point, you can release the RESET
button and wait approximately 2 minutes before logging in again. Make sure to write down your
password next time.

It is also advised that, once you have made your ideal configuration, you save it to your computer
in case of future manual resets of the router. To do this, go to Upgrade->Configurations page
and extract a backup configuration file.

5.2.4

My firmware upgrade seems to have failed and I cannot access my router
anymore

Download the latest version of the DOVADO Firmware Utility Upgrader for your router, and select
the Rescue tab to restore your router.
http://www.dovado.com/firmware

If the Firmware Utility Upgrader is not available for your router model, please get in touch with us
at
http://www.dovado.com/contactsupport

5.2.5

My computer claims to be connected to my DOVADO network, but I can't
reach/log onto the configuration page

The configuration page is reached through the routers IP address, which by default is 192.168.0.1.
If this page returns an error start by doing a factory reset on the router by holding the reset button
for about 8 seconds and then wait for 2 minutes. If that doesn't do it, clear the cache in your web
browser. Also try disabling any antivirus, firewall or other security software as these can interfere
with accessing the interface.

5.2.6

I changed the settings for the WLAN and now some or all of my computers
or devices can't access it anymore

Most computers and devices remembers the settings for a WLAN by default, so that you don't
have to enter the passkey every time you connect to it. This is usually convenient but if you change
the passkey or remove the encryption altogether, the device will still try to connect with the old
passkey. You can change this manually but it is usually easier and faster just to "forget" the
network and then reconnect.
Instructions for doing this in Windows and Mac OS X are as follows.

Windows 7

1. Go to Control Panel -> Network and Internet -> Network and Sharing Center -> Manage

wireless networks.

2. Right click your WLAN in the list and choose Remove network.
3. Reconnect to the WLAN.

Windows XP

1. Go to Control Panel -> Network Connections and right click Wireless network connection and

choose Properties.

2. Go to the Wireless Networks tab and select your WLAN under Preferred networks and click

Remove.

3. Reconnect to the WLAN.

Mac OS X

1. Go to System Preferences -> Network -> Airport -> Advanced
2.
Select your WLAN in the list and click the minus sign to remove it.
3. Reconnect to the WLAN.

Advertising