Using hold and auto hold, Ip410, Steps: 1 – IPitomy IP410 User Manual User Manual

Page 16

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Smarter Business Communications

IP410

H D - E Q U I P P E D

E N T E R P R I S E - G R A D E

V O I C E E N D P O I N T

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19. Using Hold and Auto Hold

Hold

You can hold calls and then retrieve them when you’re able.

Auto Hold

Your IP410 will automatically hold calls for you. While already on one line – press another (ringing or idle); the first call
is held and the next line is accessed.

Steps:

1

H

o

ld

On a call

Press

OR

Call is placed on

hold

Flashing Green

Au

to

Ho

ld

Press

Idle Line

AND

Ringing Line

The first call is

placed on hold

Flashing Green

AND

Connected to the

ringing call.

Answer Line lit steady

Green

Notes:

1) To retrieve a call from Hold, press the desired holding line button (flashing yellow/ green)

.

2) Callers on hold usually hear music or a periodic tone to indicate their held status.

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