Troubleshooting guide – MARVEL Scientific 6ADi User Manual

Page 18

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TROUBLESHOOTING GUIDE

PROBLEM

POSSIBLE CAUSE

CORRECTION

Ice cubes are too small

(less than 1/2 inch thick).

1. Low ice consumption.

Ice is slowly melting in the ice bin and will affect the size of

the ice cubes. This is normal operation. When the ice bin

needs to be replenished, cubes will return to regular size.

2. Not enough water in reservoir.

Make sure that the reservoir drain plug is installed properly.

Check the water line to the unit to make sure there are no

restrictions or kinks in the line. Check all filters to make sure

they are not restricted or plugged.

3. Distributor tube is restricted.

See “CLEANING YOUR ICE MACHINE” section for cleaning the

unit for proper operation.

4. Build-up of deposits on evaporator

plate.

See “CLEANING YOUR ICE MACHINE” section for cleaning the

unit for proper operation.

5. Inadequate drain system.

Restriction in the drain lines will cause the ice in the bin to

melt to a thinner cube. If using a gravity drain, make certain

there are no kinks or restrictions in the drain lines. If using a

drain pump, check the inlet screen, discharge line, and vent

line for any build-up or restrictions.

6. Leaking drain valve.

Foreign material in the drain valve could cause it to leak. See

“CLEANING YOUR ICE MACHINE” section for cleaning the

unit.

7. Room temperature is too warm.

Move to an area where temperature is below 90 degrees F.

Ice cubes are too big

(greater than 3/4 inch

thick).

1. Ice slab not releasing.

See “CLEANING YOUR ICE MACHINE” section for cleaning the

unit for proper operation and cube size.

2. Condenser fan air flow is restricted.

Make certain the grille in the front of the unit is free and

open for proper air circulation.

3. Room temperature is too warm.

Move to an area where temperature is below 90 degrees F.

Hollow ice slab.

1. Distributor tube is restricted.

See “CLEANING YOUR ICE MACHINE” section for cleaning the

unit for proper operation.

2. Build-up of deposits on evaporator

plate.

See “CLEANING YOUR ICE MACHINE” section for cleaning the

unit for proper operation.

3. Low water level in reservoir.

Make sure that the reservoir drain plug is installed properly.

Check the water line to the unit to make sure there are no

restrictions or kinks in the line. Check all filters to make sure

they are not restricted or plugged.

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