Bose CineMate GS Series II - Manual (Page 29)

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C ARE AND M AINTENANCE
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Troubleshooting
Problem What to do
No power • Unplug the Acoustimass ® module power cord from the AC wall outlet for one minute.
• Make sure the power cord is inserted securely into the Acoustimass module.
• Reconnect the power cord firmly into an operating AC wall outlet. The green LED should flash 10 times,
then extinguish (the system will then be in standby).
• Make sure the interface module is plugged into the Acoustimass module properly.
• Make sure you use the remote control to power on the system.
No sound • Make sure the CineMate ® system is turned on. The green LED on the front of the interface module should be
lit when the system is on.
• Increase the volume.
• If your system is a CineMate GS series II, make sure you pressed the remote button for the source you want
to hear.
• Check to see if the TV is muted. If so, press the TV remote control Mute button to unmute it.
• Make sure the interface module and speaker cables are both firmly connected to the Acoustimass module.
• Check the connections on the back of the speakers.
• Check that the correct TV Video input has been selected. See “Selecting the TV input” on page 20.
• Check the connections from the interface module to the TV or other source.
• Check that the TV’s audio output is enabled. See your TV owner’s guide for information.
• If the TV’s audio output is VARIABLE (VAR), make sure the TV’s internal speakers are turned off and the TV
volume is turned up.
• If using a sound source other than the TV, check to ensure that the device is playing source material.
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