Sensaphone CELL682 - Manual (Page 63)

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Chapter 9: operation
Tier 1 destinations: Tier 2 destinations: Tier 3 destinations:
Chuck Janet Morton
Mary George Zach
Sue Ron Tony
Derek Jason
Dave Carmen
Tier Delay Time: 60 minutes
An alarm occurs at 8:00pm
The Cell682 starts sending alarm messages to members of Tier 1.
No one acknowledges the alarm.
At 9:00pm the Tier delay has expired and the unit begins to send alarm messages
to members of Tier 2.
At 9:30pm the Cell682 receives an acknowledgement message and the unit stops
the notification process.
The people in Tier 3 do not get contacted.
alarM acknowledgMent
Acknowledging an alarm will halt the alarm notification process to the destina-
tion being called and also to destinations set to higher tier levels. Voice noti-
fication alarms must be acknowledged during the original phone call. E-mail,
Alphanumeric pager, and Cell phone alarms can be acknowledged by reply-
ing back to the original alarm message or by sending the unit a message with
the alarm acknowledgment code. The sections below detail the procedure to
acknowledge an alarm.
aLarm aCKNoWLedGmeNT—VoICe NoTIfICaTIoN
CELL682 Alarm Message
High temperature alarm at “Jim’s Ice Cream” <unit name>
Pin Number “1234”
“Freezer #5” <input name> is 38 degrees Fahrenheit
Level crossed limit of 36 degrees
To acknowledge press 1
To acknowledge the alarm you must press “1” when prompted. The Cell682 will
respond by saying: “Alarm acknowledged”. If the Touch-Tone acknowledgment
code is not received the Cell682 will say “error, not acknowledged” and repeat
the message 2 more times. If no acknowledgment is received the system will wait
a few minutes and then call again. The system will call up to 3 times per tele-
phone number.
Note: An alarm cannot be acknowledged using a pulse (rotary) telephone.