Rebuilding the drive, Returning a wd drive, Rebuilding the drive returning a wd drive – Western Digital My Cloud Mirror User Manual User Manual

Page 140

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Replacing a Drive

135

WD MY CLOUD MIRROR PERSONAL CLOUD STORAGE

USER MANUAL

1. Press the indent on the top of the unit to open the door and remove the bracket that

holds the drives in.

2. When looking down on the top of the unit with the front panel towards you, If you are

inserting two drives, arrange them so that the connectors at the bottom face in. (The
green boards should face each other.) If inserting one drive, the green board faces the
middle of the unit.

3. Gently slip a drive into the slot. Make sure the plastic tab is sticking up at the back of the

unit. Repeat with the other drive, if applicable.

4. Screw the bracket over the tops of the drives. Close the door and firmly push down until

it locks into place.

5. Reconnect the network and power cables to the device.

Rebuilding the Drive

Depending on the RAID settings, the replacement drive may rebuild automatically, or you
may need to rebuild it manually.

If any type of RAID and Auto-Rebuild have been set on the Storage Screen, the drive
rebuilds automatically.

If Auto-Rebuild has not been set, the rebuild results are as follows:

For more information about rebuilding a replacement drive, search the WD Knowledge Base
for Knowledge Base Answer ID 11107.

Returning a WD Drive

Return the faulty drive following the instructions provided in WD Knowledge Base

Answer ID 8.

If RAID is...

Then...

RAID 0

The data on the volume will no longer be accessible and must be recreated.
1.

Rebuild the drive. See “RAID Storage” on page 89.

2.

Reload data from a backup or the original source.

RAID 1

Data is mirrored to the second drive in the volume and is still accessible.
Data is recoverable from the working good drive.
1.

Rebuild the drive. See “RAID Storage” on page 89

.

Spanning

Data on the volume is no longer accessible. Data on the other drive may be
recoverable but will no longer be accessible from the WD My Cloud Mirror
device.
1.

Rebuild the drive. See “RAID Storage” on page 89.

2.

Reload data from a backup or the original source.

JBOD

Data on the volume is no longer accessible. Data on other volumes is still
accessible.
1.

Rebuild the drive. See “RAID Storage” on page 89

.

2.

Reload data from a backup or the original source.

Important:

Do not disassemble the internal drive and attached assembly components.

Return the entire internal drive assembly intact to WD.

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