Western Digital WD TV HD Media Player (Gen 1) User Manual - Manual (Page 76)

WD TV HD Media Player
User Manual
APPENDIX – 73
Warranty Information
Obtaining Service
WD values your business and always attempts to provide you the very best of service. If this
Product requires maintenance, either contact the dealer from whom you originally purchased
the Product or visit our product support Web site at support.wdc.com for information on how
to obtain service or a Return Material Authorization (RMA). If it is determined that the Product
may be defective, you will be given an RMA number and instructions for Product return. An
unauthorized return (i.e., one for which an RMA number has not been issued) will be returned
to you at your expense. Authorized returns must be shipped in an approved shipping
container, prepaid and insured, to the address provided on your return paperwork. Your
original box and packaging materials should be kept for storing or shipping your WD product.
To conclusively establish the period of warranty, check the warranty expiration (serial number
required) via support.wdc.com. WD shall have no liability for lost data regardless of the
cause, recovery of lost data, or data contained in any Product placed in its possession.
Limited Warranty
WD warrants that the Product, in the course of its normal use, will for the term defined below,
be free from defects in material and workmanship and will conform to WD’s specification
therefor. The term of your limited warranty depends on the country in which your Product was
purchased. The term of your limited warranty is for 1 year in the North, South and Central
America region, 2 years in the Europe, the Middle East and Africa region, and 1 year in the
Asia Pacific region, unless otherwise required by law. The term of your limited warranty period
shall commence on the purchase date appearing on your purchase receipt. WD shall have no
liability for any Product returned if WD determines that the Product was stolen from WD or
that the asserted defect a) is not present, b) cannot reasonably be rectified because of
damage occurring before WD receives the Product, or c) is attributable to misuse, improper
installation, alteration (including removing or obliterating labels and opening or removing
external enclosures, unless the product is on the list of limited user-serviceable products and
the specific alteration is within the scope of the applicable instructions, as found at
support.wdc.com), accident or mishandling while in the possession of someone other than
WD. Subject to the limitations specified above, your sole and exclusive warranty shall be,
during the period of warranty specified above and at WD’s option, the repair or replacement
of the Product. The foregoing warranty of WD shall extend to repaired or replaced Products
for the balance of the applicable period of the original warranty or ninety (90) days from the
date of shipment of a repaired or replaced Product, whichever is longer.
The foregoing limited warranty is WD’s sole warranty and is applicable only to products sold
as new. The remedies provided herein are in lieu of a) any and all other remedies and
warranties, whether expressed, implied or statutory, including but not limited to, any implied
warranty of merchantability or fitness for a particular purpose, and b) any and all obligations
and liabilities of WD for damages including, but not limited to accidental, consequential, or
special damages, or any financial loss, lost profits or expenses, or lost data arising out of or in
connection with the purchase, use, or performance of the Product, even if WD has been
advised of the possibility of such damages. In the United States, some states do not allow
exclusion or limitations of incidental or consequential damages, so the limitations above may
not apply to you. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.