Rockwell Automation Receiving, Handling, and Storing Industrial Control Panels User Manual
Receiving

INSTRUCTIONS
RECEIVING, HANDLING,
AND STORING INDUSTRIAL
CONTROL PANELS
Receiving
1. Upon delivery of the industrial control panel, inspect the
shipment for lost items and any damage that may have occurred
during transit. If the package appears to be damaged, it may be
necessary to unpack the equipment and inspect it for further
damage.
2. In the event that there is evidence of loss or damage, the buyer
must follow the procedure outlined below:
• Note on the delivery receipt that the equipment being received
is damaged.
• Contact the carrier that made the delivery and schedule an
inspection.
• Inform the local Rockwell Automation representative that the
equipment is damaged.
• Retain all product packaging for review by the carrier’s
inspector.
For further assistance, contact Rockwell Automation support at (414)
382-1616. Navigate through the call tree for Allen-Bradley Industrial
Control products. For sensors, safety, connection system products press
1, for industrial control products press 2, and for access to the
technology support main menu, press 3.
IMPORTANT
Delivery of equipment from Rockwell Automation to
the carrier is considered delivery to the buyer. The
carrier becomes liable for any damage that occurs
during transit. It is then the buyer’s responsibility to
notify the proper party if damage is found. The buyer
may forfeit any right to recovery for loss or damages
by failing to comply with the following steps.