Contacting rockwell automation technical support – Rockwell Automation 1747-PIC SLC 500 RS-232 to RS-485 Interface Converter Installation Instructions User Manual

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SLC 500™ RS-232 to RS-485 Interface Converter 3

Publication 1747-IN024A-EN-P - September 2002

Current Driver and RSLinx Release

Make sure you have the newest 1747-PIC driver and RSLinx release for your
operating system, particularly if you are using Windows 2000, Windows XP, or later
operating system.

Driver Certification in Windows XP

After you configure the 1747-PIC driver, you may get an error message that says
that the ABPIC driver has not passed Windows testing. You should be able to click
the Continue button and use the driver and 1747-PIC successfully. The 1747-PIC
driver cannot be certified because it replaces the Windows serial port driver, but
cannot be used by other applications. You can turn off the driver signing option in
the Windows Device Manager.

Contacting Rockwell Automation Technical Support

If you have problems using the 1747-PIC, contact Rockwell Automation Technical
Support for assistance. Call 440-646-5800 from 8 am to 5 pm (EST), Monday
through Friday or send an email to [email protected].

You can also access technical support information via
http://support.rockwellautomation.com.

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