Bully Dog 40420 gauge GT tuner - Manual (Page 21)

GT
DIESEL
20
uPDAtInG the Gt
OVERVIEW
FAQs about Updating
Why do I have to update my GT?
Because it’s very important! These are just some of the reasons:
1. Vehicle manufacturers regularly change the part numbers and other information that the GT needs to know in order to communicate effectively
with your engine computer. If the GT doesn’t have updated information, it may not work correctly with your vehicle. Bully Dog releases updates
when necessary to keep up with any changes that vehicle manufacturers make and give our customers the best support possible.
2. Our technical support team gathers information about any problems experienced by customers and works with the engineers to fix them as soon as
possible. If these fixes can help other people avoid similar problems, our engineers include them in the updates that we release for everybody. One
of the most important troubleshooting steps we take when someone encounters a problem is to make sure they have the most recently released
software version. This often immediately fixes the problem!
3. Bully Dog engineers are constantly working to expand the features and vehicles that the GT is able to support. Once a new vehicle or option is
unlocked, they make sure it is available to everyone by including it in the updated software version.
Do I have to update my brand new GT?
Yes! There is no way to know how long your particular GT may have been waiting on the shelf for you.
How often should I update?
Updates are released regularly, so you should check for them at least four times a year. A good rule of thumb is to check once
every three months.
It is also a good idea to update the GT if you have uninstalled the tune for any reason, like taking your vehicle in for service. This will
help you avoid any problems during the reinstall if the engine computer has been flashed and has new part numbers (this is very com-
mon, even for a routine vehicle service).
What is included in updates?
Updated part numbers and other information from vehicle manufacturers, tested fixes for problems customers may encounter,
and any additional features or vehicles that our engineers have unlocked.
How can I tell which software version I currently have?
1. Go to the Main Menu.
2. Choose the Show Settings option.
The software version is listed under System Info, next to Version. It is labeled SW.
How can I use the Update Agent to check for updates?
Start the Update Agent application and connect the Micro SD card to your computer using the card reader that came with your
GT. If you have an older model of GT and did not receive a card reader, you can purchase one online at www.bullydog.com. There
are also many local retailers who carry card readers that are capable of supporting the Micro SD card format.
The Update Agent should automatically recognize the Bully Dog device, check the current software, and let you know if an
update is available.
See page 26 if your SD card is not automatically recognized by the Update Agent.