Bowflex Xceed - Manual (Page 81)

Bowflex Xceed ™ Owner’s Manual 79
Warranty Information
(Keep For Your Records)
We want you to know that the Bowflex
Xceed
™ home gym is a superior product.
Your satisfaction is guaranteed.
If, for any reason, you are not 100%
satisfied with your Bowflex Xceed
™ home
gym, please follow the instructions below
to return your merchandise and receive
a refund of the purchase price, less
shipping and handling.
1. Call a Bowflex ® Representative
at 1-800-605-3369 for a Return
Authorization Number. Return
Authorization will be granted if:
a. You purchased your Bowflex
Xceed ™ home gym directly from
Nautilus, Inc., and
b. You are calling within 6 weeks
of the delivery date of your
merchandise.
2. All returned merchandise must be
properly packaged in the original
boxes and in good condition.
Returns should be shipped to:
Nautilus, Inc. World Headquarters
16400 SE Nautilus Drive
Vancouver, WA 98683.
NOTE: You are responsible for return
shipping and for any damage or loss to
merchandise that occurs during return
shipment. We highly recommend that
you insure your shipment.
3. Please mark all boxes clearly with:
• Return Authorization Number
• Your Name
• Your Address
• Your Phone Number
Boxes without this information clearly
marked on the outside may be refused.
4. Please make copies of your original
invoice and put one in each box of
merchandise. Nautilus, Inc. must
receive your shipment within two
weeks from the date the Bowflex
®
Representative issued you your
Return Authorization Number.
Refunds may be denied or delayed if
these instructions are not completely
followed.
This Bowflex ® Satisfaction Guarantee
applies only to merchandise purchased
by consumers directly from Nautilus, Inc.
This guarantee does not apply to sales
made by dealers or distributors.
What Does This Warranty
Cover?
Nautilus, Inc. warrants to the original
purchaser of the Bowflex Xceed
™ home
gym that the machine is free from
defects in materials and workmanship,
when used for the purpose intended,
under normal conditions. This warranty
is extended only to the original
purchaser and is not transferable or
applicable to any other person.
How Long Does Warranty
Coverage Last?
• 7 years on machine
• No-Time-Limit Warranty on
Power Rod ® resistance rods
• This warranty is void if Bowflex Xceed ™
home gym is used in a Commercial
Environment
This warranty covers all defects in
material or workmanship of the Bowflex
Xceed
™ home gym. Warranties do not
cover commercial or institutional use or
misuse and abuse by the consumer.
To make this warranty effective, you must
completely fill out the Bowflex Xceed
™
home gym Warranty Registration Card
within 30 days of the purchase of your
Bowflex Xceed
™ home gym, and return it
to the address on the Warranty
Registration Card.
Warranty Does Not Cover
• A Bowflex Xceed ™ home gym
purchased for commercial or
institutional use.
• Damage due to use by persons who
weigh more than 300 pounds (136 kg).
• Damage due to abuse, accident, failure
to follow instructions or warnings in the
Owner’s Manual, misuse, mishandling,
accident or Acts of God (such as floods,
tornadoes, power surges, etc.).
• Damage due to normal wear and tear.
What Nautilus, Inc. Will Do
During your Warranty Coverage
Period, Nautilus, Inc. will repair
any Bowflex Xceed
™ home gym that
proves to be defective in materials or
workmanship. In the event repair is
not possible, Nautilus, Inc., will either
replace your Bowflex Xceed
™ home
gym or refund your purchase price,
less shipping and handling.
Nautilus, Inc. reserves the right to
substitute material of equal or better
quality if identical materials are not
available at the time of service under
this Warranty. The replacement of the
product under the terms of the Warranty
in no way extends the Warranty period.
How to Get Service
Return the defective part at your expense
to the address given you by a Bowflex
Xceed
™ home gym Representative at 1-
800-605-3369.
Always include an explanation of the
problem with service shipments.
For information, contact a Bowflex
Xceed
™ home gym Representative at
1-800-605-3369. Adequate protective
packaging of the defective parts or unit
and cost of shipping to the above address
are your responsibility.
The repaired part or unit will be returned
to you at the company’s expense.
How State Law Applies
This warranty gives you specific legal
rights, and you may also have other rights,
which vary from state to state.
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