Troubleshooting guide – SONIQ QMI92GB User Manual

Page 22

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Specifi cations and external appearance are subject to change without notice.

Troubleshooting Guide

SYMPTOM CAUSE (AND REMEDY)

• Ensure the AC adaptor is connected.
• Make sure that the unit is turned on.

• Make sure the infrared remote sensor is not blocked.
• Make sure the plastic sheet has been removed from the remote.
• Point the remote directly at the infrared remote sensor on the unit.
• Replace the battery in the remote with a new one.

• The volume control is located on the side of the unit – please try adjusting this.
• Make sure the unit is not paused. Press the PLAY button.
• Make sure the unit is not in fast-forward or fast-reverse mode. Press the PLAY button.
• Make sure that AUDIO/VIDEO output connections are correct.
• The DTS DVD cannot be decoded to have speaker output.
• The unit has overheated. Shut it off for 30 minutes to allow it to cool down.

• The region number of the disc doesn't match the region number of this unit.

• Turn off and on the unit. Check the "Video Out Only" setting in the Video Setup menu.

(Refer to Video on page 16.)

• The DVD is dirty. Gently clean the disc.
• The disc is scratched.
• Please adjust the LCD's brightness, contrast and color by the VIDEO MODE button on

the remote control.

• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
• Clean the disc.

• There is no disc inside the unit ("No Disc" appears on the screen).
Insert the disc correctly with the graphics facing up.
• Clean the disc.
• A non-PAL disc has been inserted, or the disc region number does not match the region

number of the unit.

• Condensation may have formed inside the unit due to a sudden change in temperature.

Wait about an hour for it to clear and try again.

• Remove your iPod from the docking bracket and check for obstruction on the connectors

in the dock and on your iPod.

• Make sure that your iPod works properly before docking into the unit. Make sure the

software of iPod is the latest. Please refer to your iPod manual for details.

No power.

The remote control
does not function.

DVD
Very little or no
sound is coming
from a DVD.

No picture.

The picture is not
clear.

Loud hum or noise
is heard.

The disc does not
play.

iPod
iPod does not
respond to this
unit.

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