Vertical Communications SCS 8324S - Manual (Page 68)

Advanced Call Handling
58 Comdial August, 03
• To do a quick unscreened transfer,
1. ANSWER call.
2. DIAL intercom number for transfer location.
3. HANG UP, SELECT RELEASE, OR PRESS SPEAKER button.
Type
Transfer
Transfer
Actions
Signal
Method
When to Use
Screened
Transfer
1. Press TRNS/CNF
2. Dial Extension
3. Announce Call
4. Disconnect
Normal intercom
ringing (2 short
bursts). Normal transfers
that require
introduction.
Unscreened
Transfer 1. Press TRNS/CNF
2. Dial Extension
3. Disconnect
Normal intercom
ringing (2 short
bursts). Expected trans-
fers that need no
introduction.
Hot Transfer 1. Press TRNS/CNF
2. Dial Extension
3. Announce Call
4. Press TRNS/CNF
5. Disconnect
Transfer introduc-
tion followed
directly by the
incoming call. Personnel who
must receive
speakerphone
calls in a hands-
free mode.
Quick Transfer
(with intro)
1. Dial Extension
2. Announce call
3. Disconnect
Normal intercom
ringing (2 short
bursts). Normal transfers
from attendants
and operators
who handle a
large number of
incoming calls.
Quick Transfer
(without intro)
1. Dial Extension
2. Disconnect
3. Select RELEASE
Normal intercom
ringing (2 short
bursts). Expected trans-
fers from atten-
dants and
operators who
handle a large
number of
incoming calls.