Lockups and software problems – Dell Inspiron 1545 User Manual

Page 35

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33

Solving Problems

Lockups and Software Problems

If the computer does not start up — Ensure

that the power cable is firmly connected to the

computer and to the electrical outlet.
If a program stops responding — End the

program:

Press <Ctrl><Shift><Esc> simultaneously.

1.

Click

2.

Applications.

Click the program that is no longer

3.

responding
Click

4.

End Task.

If a program crashes repeatedly — Check the

software documentation. If necessary, uninstall

and then reinstall the program.

NOTE: Most software includesinstallation

instructions in its documentation or on CD.

If the computer stops responding or a solid blue
screen appears

NOTICE: You might lose data if you are

unable to perform an operating system

shutdown.

If you are unable to get a response by pressing

a key on your keyboard or moving your mouse,

press and hold the power button for at least 8 to

10 seconds until the computer turns off and then

restart your computer.
If a program is designed for an earlier
Microsoft

®

Windows

®

operating system —

Run the Program Compatibility Wizard. The

Program Compatibility Wizard configures a

program so that it runs in an environment

similar to non-Windows Vista operating system

environments.

Click

1.

Start

Control Panel

Programs

Use an older program with this

version of Windows.

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