Drive & host adapter install, Page 12 troubleshooting – Granite Digital SATA 8 Bay Rack Expandable User Manual

Page 12

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Granite Digital • 3101 Whipple Rd. • Union City, Ca. 94587

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Drive & Host Adapter Install

Page 12

Troubleshooting

1- THE DRIVE DOESN'T MOUNT

:

Macintosh OS 9

: The Host Adapter manufacturer may have special drivers that

will need to be installed with the PCI Host Adapter. Check the manufacturer’s
installation instructions for details.

Macintosh OS X

: When you install a new drive mechanism using OSX, the

Application “Disk Utility” is what you use to Partition, Format, RAID, Test, or
Erase the drive. Disk Utility is located in the Applications / Utility folder.

Windows

:

New drive mechanisms that are plugged into the Windows operating

systems will need to be partitioned and formatted before they will show up as
a new drive letter. Check the Microsoft website for details on how to use Fdisk
and Format (98SE or ME) and how to use Disk Management Utility (2000 and
XP). Formatting and partitioning a SATA drive is exactly the same as any other
Microsoft supported drive.

Also read the Host Adapter manfacturer’s instructions on driver

installation. Every PCI Host is different and may need specific files to work.

2- COPIED FILES ARE MUCH BIGGER THAN ORIGINAL

:

This problem is specific to the Macintosh. If you initialize a drive using

Standard HFS partition, the files will appear very large. The solution is to
reinitialize the drive using “Extended HFS+ Partitioning”.

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