Diagnosing problems, Page 12 – Granite Digital USB Emergency Drive User Manual

Page 12

Advertising
background image

Granite Digital • 3101 Whipple Rd. • Union City, Ca. 94587

www.granitedigital.com

Diagnosing Problems

Page 12

1- THE DRIVE DOESN'T MOUNT

:

Macintosh OS 9

: The USB bus on the older Macintosh computers and the

older OS versions is USB 1.1. Expect very slow performance and limited
compatibility when using this operating system.

Macintosh OS X

: When you install a new drive mechanism using OSX, the

Application “Disk Utility” is what you use to Partition, Format, RAID, Test, or
Erase the drive. Disk Utility is located in the Applications / Utility folder.

Windows

:

New drive mechanisms that are plugged into the Windows operating

systems will need to be partitioned and formatted before they will show up as
a new drive letter. Check the Microsoft website for details on how to use Fdisk
and Format (98SE or ME) and how to use Disk Management Utility (2000 and
XP). Formatting and partitioning a SATA drive is exactly the same as any other
Microsoft supported drive.

Linux

:

New drive mechanisms that are plugged into the Windows operating

systems will need to be partitioned and formatted before they will show up as
a new drive letter. Check with the operating system manufacturer for details
on how to partition and format a drive mechanism.

2- COPIED FILES ARE MUCH BIGGER THAN ORIGINAL

:

This problem is specific to the Macintosh. If you initialize a drive using

Standard HFS partition, the files will appear very large. The solution is to
reinitialize the drive using “Extended HFS+ Partitioning”.

Advertising