FRIGIDAIRE FFFW5000QW - Manual (Page 22)

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Before calling for service, review this list. It may save both time and expense. The list includes common occurrences
that are not the result of defective workmanship or materials in this washer.
OCCURRENCE POSSIBLE CAUSE SOLUTION
NOISE
High pitch “jet engine”
noise.
A certain amount of motor whine is normal
during the spin cycle.
Rattling and clanking
noise.
Foreign objects such as coins or safety pins
may be in drum or pump.
Stop washer and check drum. If noise continues after washer is
restarted, objects may be in pump. Call your authorized servicer.
Belt buckles and metal fasteners are hitting
wash drum.
To prevent unnecessary noise and damage to drum, fasten fasteners
and turn items inside out.
Thumping sound. Heavy wash loads may produce a thumping
sound. This is usually normal. If sound con-
tinues, washer is probably out of balance.
Stop washer and redistribute wash load.
Vibrating noise. Washer is not resting fi rmly on fl oor. Move washer so it rests fi rmly on fl oor. Adjust leveling legs. See
INSTALLATION INSTRUCTIONS for details.
Shipping bolts and foam block have not been
removed during installation.
See INSTALLATION INSTRUCTIONS for removing shipping bolts and
foam block.
Wash load unevenly distributed in drum. Stop washer and rearrange wash load.
OPERATING
Washer does not start. Electrical power cord may not be plugged in or
connection may be loose.
Make sure plug fi ts tightly in wall outlet.
House fuse blown, circuit breaker tripped, or
a power outage has occurred.
Reset circuit breaker or replace fuse. Do not increase fuse capacity.
If problem is a circuit overload, have it corrected by a qualifi ed elec-
trician. If problem is a power outage, call local electric company.
Water supply faucets are not turned on. Turn on water supply faucets.
Motor is overheated. Washer motor will stop
if it becomes overheated.
It will automatically restart after a cool down period of up to 30
minutes (if washer has not been manually turned off).
Washer door is not completely closed. Close door completely.
Washer won’t spin. Load is too small. Add 1 or 2 similar items to help balance the load.
Residue left in drum. Heavily soiled items. Wipe drum with a nonabrasive household cleanser, then rinse. Shake
or brush excess dirt and sand from items before washing
Service Prevention Checklist
SOLUTIONS TO COMMON PROBLEMS