Concord Camera JD C3.1z3 User Manual
Page 64
 
63
TROUBLESHOOTING
ENU
POSSIBLE CAUSE
Are the fresh batteries newly 
purchased?
Are the battery contacts dirty?
Subject or camera moved as the 
picture was taken.
The focus was not locked 
beforetaking the picture.
Check that the Marco mode is not 
selected. 
The lens is dirty.
The subject is not located at the 
center of the focus mark when 
composing the image.
White balance is not set properly.
The white balance is not correctly 
adjusted.
Memory is full.
POSSIBLE SOLUTION
So-called fresh batteries that have 
been purchased a long time ago 
cannot be considered fresh; as 
battery power tends to drop over an 
extended period of time.
Every once in a while battery 
contacts need to be cleaned. Refer 
to the Safety Tips and Maintenance 
section (p. 71).
1. Hold camera steady until the
picture is taken.
2. Select the Sport capture mode
for fast-action-oriented subjects.
Before taking a picture, press the 
Shutter Button halfway to lock the 
focus (the green LED besides the 
optical viewfinder will remain ON 
and the Focus Mark at the center 
of display will be green), then press 
the Shutter Button fully to capture 
the picture. (p.11)
Use the Marco mode only for 
shooting distances between 2.9ft 
(15cm) ~ 2ft (60cm). Otherwise, use 
the normal capture mode.
Clean the lens with professional 
lens cleansing paper or use a piece 
of lint-free, soft-dust-free cloth to 
gently wipe the lens.
Make sure the subject is centered 
in the focus mark when composing 
the image.
Reset the white balance setting to 
Auto, or for the specific lighting in 
the surrounding area.
Aim the camera at something white 
such as a white piece of paper, 
press the Shutter button half-way 
to adjust the white balance to the 
subject’s lighting condition. 
Insert a memory card with sufficient 
memory available.
Download the stored files to your 
PC and delete the files from the 
memory card.
Delete unwanted pictures and 
continue shooting. 
SYMPTOM
My fresh set of batteries took 
only a few pictures and they are 
now flat.
Picture taken is blurry.
There is something wrong with
the color of the photographs.
Cannot take a picture or record a
video clip.