Concord Camera JD C3.1z3 User Manual
Page 66
 
65
ENU
GETTING HELP
POSSIBLE CAUSE
Protective plastic film is still in 
place on the camera.
The LCD brightness level is set 
too low or the surrounding lighting 
condition is poor. 
The set LCD brightness level is 
too low.
When using the camera in sunny 
conditions, the visibility of the LCD 
may seem dim. 
Protective plastic film is still in 
place on the camera.
LCD is turned off.
The battery level is low.
The camera is in the picture 
capturing mode.
The camera is connected to a 
television.
POSSIBLE SOLUTION
Make sure the protective plastic film 
covering the LCD (for protection 
purposes during shipment) has 
been removed.
Increase the brightness level on 
your LCD to meet your personal 
needs. See p.40 for setting the 
brightness.
Adjust the brightness in the Setup 
mode, see page 40.
Shade the display for better 
visibility. .
Make sure the protective plastic film 
covering the LCD (for protection 
purposes during shipment) has 
been removed.
Turn the LCD on, by pressing ( ).
Replace the batteries.
Set the camera to review mode.
The LCD turns off when the camera 
is connected to a television.
Install Microsoft DirectX 9. (p.49)
Reset the camera by pressing 
the reset button with a pointed 
object such as a pen. Reboot the 
computer.
Check that the Mini-USB cable is
plugged into the camera.
Check that the USB cable is 
plugged into the computer.
SYMPTOM
The LCD display is dark.
The LCD is dim or visibility is 
poor.
The LCD screen looks milky
and or scratched.
The LCD is not displaying
anything.
LCD does not display stored images.
Cannot playback stored video
clips on the computer.
Camera is not responding
during picture download to the
computer.
LCD
VIEWING VIDEO CLIPS ON THE COMPUTER (WINDOWS 98/98SE/2000)
Video playback files are missing.
 
The operating system may not be 
allocating adequate resources to 
download the pictures.
The Mini-USB cable is not 
plugged into the camera.
The Mini-USB cable is not 
plugged into the computer.
INSTALLING SOFTWARE AND DRIVERS