Dell OptiPlex GX240 - Manual (Page 34)

32 Setup and Quick Reference Guide
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Damage due to shipping the products to you is covered under this limited
warranty. Otherwise, this limited warranty does not cover damage due to
external causes, including accident, abuse, misuse, problems with electrical
power, servicing not authorized by Dell, usage not in accordance with
product instructions, failure to perform required preventive maintenance,
and problems caused by use of parts and components not supplied by Dell.
This limited warranty does not cover any items that are in one or more of
the following categories: software; external devices (except as specifically
noted); accessories or parts added to a Dell system after the system is
shipped from Dell; accessories or parts added to a Dell system through
Dell’s system integration department; accessories or parts that are not
installed in the Dell factory; or DellWare™ products. Monitors, keyboards,
and mice that are Dell-branded or that are included on Dell’s standard price
list are covered under this limited warranty; all other monitors, keyboards,
and mice (including those sold through the DellWare program) are not
covered.
Dell will repair or replace products covered under this limited warranty that
are returned to Dell’s facility. To request warranty service, you must contact
Dell’s Customer Technical Support within the limited warranty period. See
“Getting Help” in your User’s Guide to find the appropriate contact
information for obtaining customer assistance. If warranty service is
required, Dell will issue a Return Material Authorization Number. You must
ship the products back to Dell in their original or equivalent packaging,
prepay shipping charges, and insure the shipment or accept the risk of loss
or damage during shipment. Dell will ship the repaired or replacement
products to you (freight prepaid) if you use an address in the continental
U.S., where applicable. Shipments to other locations will be made freight
collect.
NOTE: Before you ship the product(s) to Dell, back up the data on the hard-
disk drive(s) and any other storage device(s) in the product(s). Remove any
removable media, such as diskettes, CDs, or PC Cards.
Dell owns all parts removed from repaired products. Dell uses new and
reconditioned parts made by various manufacturers in performing warranty
repairs and building replacement products. If Dell repairs or replaces a
product, its warranty term is not extended.