Dell Precision 370 User Manual

Page 32

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32

Quick Reference Guide

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.dell.com | support.dell.com

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Problem Description

Suggested Resolution

A possible BIOS failure has occurred; the
computer is in the recovery mode.

Run the BIOS Recovery utility, wait for
recovery completion, and then restart
the computer.

A possible processor failure has occurred. Reinstall the processor and restart the

computer. For more information on
reinstalling the processor, see your
User’s Guide.

Memory modules are detected, but
a memory failure has occurred.

1

Reseat the memory modules.

2

Restart the computer.

3

Run the Dell Diagnostics.

4

If the problem persists, contact Dell.

A possible expansion card failure has
occurred.

1

Determine if a conflict exists by
removing a card (not the graphics
card) and then restarting the
computer. For more information
on removing a card, see your

User’s

Guide.

2

If the problem persists, reinstall the
card that you removed, remove a
different card, and then restart the
computer.

3

Repeat this process for each card.
If the computer starts normally,
troubleshoot the last card you
removed for resource conflicts (see
"Resolving Software and Hardware
Incompatibilities").

4

If the problem persists, contact Dell.
For more information on contacting
Dell, see your

User’s Guide.

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