Dell Inspiron 1764 (Early 2010) User Manual

Page 55

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53

Using Support Tools

Press any key to go to the

d.

Choose An

Option window.

If PSA is not invoked:

Press any key to start the Dell Diagnostics

from the diagnostics utility partition on your

hard drive.
Select the test you want to run.

4.

If a problem is encountered during a test,

5.

a message appears with an error code and

a description of the problem. Write down

the error code and problem description

and contact Dell (see “Contacting Dell”

on page 68).

NOTE: The Service Tag for your computer

is displayed at the top of each test screen.

The Service Tag helps you identify your

computer when you contact Dell.

When the tests are complete, close the test

6.

screen to return to the Choose An Option

window.
To exit the Dell Diagnostics and to restart the

7.

computer, click Exit.

Starting Dell Diagnostics From the
Drivers and Utilities Disc

Insert the

1.

Drivers and Utilities disc.

Shut down and restart the computer.

2.

When the DELL logo appears, press <F12>

immediately.

NOTE: If you wait too long and the

operating system logo appears, continue to

wait until you see the Microsoft Windows

desktop, then shut down your computer

and try again.
NOTE: The next steps change the boot

sequence for one time only. On the next

start-up, the computer boots according to

the devices specified in the system setup

program.

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