System messages – Dell Inspiron 1764 (Early 2010) User Manual

Page 51

Advertising
background image

49

Using Support Tools

System Messages

If your computer has an issue or error, it may

display a system message that will help you identify

the cause and action needed to resolve the issue.

NOTE: If the message you received is not

listed in the following examples, see the

documentation for either the operating

system or the program that was running

when the message appeared. You can also

refer to the Dell Technology Guide available

on your hard drive or at
support.dell.com/manuals or contact Dell

(see “Contacting Dell” on page 68).

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete

the boot routine three consecutive times for the

same error. Contact Dell (see “Contacting Dell”

on page 68).

CMOS checksum error — Possible motherboard

failure or Real Time Clock (RTC) battery low.

Replace the coin-cell battery (see the Service

Manual at support.dell.com/manuals) or contact

Dell (see “Contacting Dell” on page 68).
CPU fan failure — CPU fan has failed. Replace

the CPU fan (see the Service Manual at
support.dell.com/manuals).
Hard-disk drive failure — Possible hard

drive failure during POST. Contact Dell (see

“Contacting Dell” on page 68).
Hard-disk drive read failure — Possible hard

drive failure during HDD boot test. Contact Dell

(see “Contacting Dell” on page 68).
Keyboard failure — Keyboard failure or

loose cable.
To replace the keyboard, see the Service

Manual at support.dell.com/manuals.
No boot device available — No bootable

partition on hard drive, the hard drive cable is

loose, or no bootable device exists.

Advertising