Dell Intel PRO Family of Adapters User Manual

Page 13

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If your PXE client receives a DHCP address, but then fails to boot, you know the PXE client is working correctly. Check your

network or PXE server configuration to troubleshoot the problem. Contact

Customer Support

if you need further assistance.

Post hang may occur if two or more ports on Quad Port Server Adapters are

configured for PXE

If you have an Intel® Gigabit VT Quad Port Server Adapter with two or more ports configured for PXE, you may experience

POST hangs on some server systems. If this occurs, the suggested workaround is to move the adapter to another system and

disable PXE on all but one port of the adapter. You may also be able to prevent this problem by disabling any on-board SCSI

or SAS controllers in your system BIOS.

Diagnostics Information for Pre-boot PXE Environments

Anytime the configuration setup menu is displayed (see

Configuring the Boot Agent in a Pre-boot PXE Environment

), you may

press the D key to display diagnostics information on the screen. The information displayed appears similar to that shown in

the lower half of the screen image below. This information can be helpful during interaction with

Customer Support

personnel

or your IT team members. Once you press the D key, the information displayed remains until you reboot your computer.

NOTE: Actual diagnostics information may vary, depending upon the adapter(s) installed in your computer.

Diagnostics information may include the following items:

Item

Description

PWA

Number

The Printed Wire Assembly.

MAC

Address

The unique Ethernet address assigned to the device.

Memory The memory address assigned by the BIOS for memory-mapped adapter access.

I/O

The I/O port address assigned by the BIOS for I/O-mapped adapter access.

IRQ

The hardware interrupt assigned by the system BIOS.

UMB

The address in upper memory where the Boot Agent is installed by the BIOS.

PCI ID,

Slot

The set of PCI identification values from the adapter in the form:

VendorID/DeviceID/SubvendorID/SubdeviceID/Revision

Slot

The slot number reported by the

BIOS

.

NOTE: The number displayed is the BIOS version of the PCI slot number. Therefore, actual positions of

NICs

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