Dell Dimension 5100C - Manual (Page 32)

32
Solving Problems
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Keyboard Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
The computer does not start up
E NSURE THAT THE I E E E 1 3 9 4 DEVICE IS RECOGNIZED BY W INDOWS —
1 Click the Start button and click Control Panel.
2 Click Printers and Other Hardware.
If your IEEE 1394 device is listed, Windows recognizes the device.
I F YOU HAVE PROBLEMS WITH A D ELL I E E E 1 3 9 4 DEVICE — Contact Dell (see page 108).
I F YOU HAVE PROBLEMS WITH A NON - D ELL I E E E 1 3 9 4 DEVICE — Contact the manufacturer of the
IEEE 1394 device.
C HECK THE KEYBOARD CABLE —
• Ensure that the keyboard cable is firmly connected to the computer.
• Reconnect the keyboard cable as shown on the setup diagram for your computer.
• Check the cable connector for damaged or frayed cables.
• Remove keyboard extension cables and connect the keyboard directly to the computer.
T EST THE KEYBOARD — Connect a properly working keyboard to the computer, and try using the
keyboard.
R UN THE H ARDWARE T ROUBLESHOOTER — See page 49.
C HECK THE D IAGNOSTIC L IGHTS — See page 43.
E NSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL
OUTLET