Dell XPS 18 (1820, Early 2014) - Manual (Page 38)

38 │ Troubleshooting
Network problem
Problems Possible causes Possible solution
No wireless
connection Your computer is
not able to properly
access a wireless
signal. 1 Check if the wireless
radio is on. See
Enabling/Disabling
Wi-Fi
.
2 Move closer to the
wireless access point.
3 Reset the wireless
router if using a private
network.
4 Open the browser
to view the landing
page if using a public
network, and follow the
instructions given by
the public network.
5 Try another wireless
connection.
Slow Internet
connections The signal strength is
not strong enough. 1 Move your computer to
a different location for
better signal reception.
2 Contact your Internet
Service Provider.