Dell Inspiron 1720 (Mid 2007) User Manual

Page 103

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Troubleshooting

103

For any problem encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description exactly as it appears and follow the instructions on the
screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell"
on page 177).

NOTE:

The Service Tag for your computer is located at the top of each test screen.

When contacting Dell support, have your Service Tag ready.

The following tabs provide additional information for tests run from the
Custom Test or Symptom Tree option:

Tab

Function

Results

Displays the results of the test and any

error conditions encountered.

Errors

Displays error conditions encountered,

error codes, and the problem

description.

Help

Describes the test and any requirements

for running the test.

Configuration

Displays your hardware configuration

for the selected device.

The Dell Diagnostics obtains

configuration information for all

devices from system setup, memory, and

various internal tests, and it displays

the information in the device list in

the left pane of the screen. The device

list may not display the names of all

the components installed on your

computer or all devices attached to

your computer.

Parameters

Allows you to customize the test by

changing the test settings.

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