Dell PowerVault 110T LTO3 - Manual (Page 24)

Tape drive hardware problem. The drive determined that a tape path or read/write error occurred. To prevent damage to the drive or tape, the drive
will not allow you to insert a cartridge if the current cartridge was successfully ejected. The error code may clear when you cycle power to the tape
drive or place it in maintenance mode. If the problem persists, contact Dell technical support.
Tape drive or media error. The drive determined that an error occurred, but it cannot isolate the error to faulty hardware or to the tape cartridge.
Perform the following action:
For Problems With Writing Data:
If the problem occurred while the drive was writing data to the tape, and if you know the volume serial number (located on the cartridge label) of the
tape cartridge loaded in the drive when the problem occurred, retry the operation with a different cartridge:
l If the operation succeeds, the original cartridge was defective. Copy data from the defective cartridge and discard it.
l If the operation fails and another drive is available, insert the cartridge into the other drive and retry the operation.
¡ If the operation fails, discard the defective cartridge.
¡ If the operation succeeds, insert a scratch cartridge into the first drive and run the tape drive diagnostics (see Function Code 1 in
"
Selecting a Diagnostic or Maintenance Function ").
n If the diagnostics fail, contact Dell technical support.
n If the diagnostics succeed, the error was temporary.
l If the operation fails and another drive is not available, insert a scratch cartridge into the drive and run the tape drive diagnostics (see
Function Code 1 in "
Selecting a Diagnostic or Maintenance Function ").
¡ If the diagnostics fail, contact Dell technical support.
¡ If the diagnostics succeed, discard the cartridge.
If the problem occurs with multiple tape cartridges or if you do not know the tape cartridge's volume serial number, run the tape drive diagnostics
(see Function Code 1 in "
Selecting a Diagnostic or Maintenance Function "):
l If the diagnostics fail, contact Dell technical support.
l If the diagnostics succeed, run the Test Head diagnostic (see Function Code H in " Selecting a Diagnostic or Maintenance Function ").
¡ If the Test Head diagnostic fails, contact Dell technical support.
¡ If the Test Head diagnostic succeeds, replace the cartridges that caused the problem.
The error code clears when you remove the tape cartridge or place the drive in maintenance mode.
For Problems With Reading Data:
If the problem occurred while the drive was reading data from the tape, and if you know the volume serial number of the tape cartridge, perform one
of the following procedures:
l If another drive is available, insert the cartridge into the other drive and retry the operation:
¡ If the operation fails, discard the defective cartridge.
¡ If the operation succeeds, insert a scratch cartridge into the first drive and run the tape drive diagnostics (see Function Code 1 in
"
Selecting a Diagnostic or Maintenance Function "):
n If the diagnostics fail, contact Dell technical support.
n If the diagnostics succeed, the error was temporary.
l If another drive is not available, insert a scratch cartridge into the drive and run the tape drive diagnostics (see Function Code 1 in " Selecting a
Diagnostic or Maintenance Function "):
¡ If the diagnostics fail, contact Dell technical support.
¡ If the diagnostics succeed, discard the cartridge.
If the problem occurs with multiple tape cartridges or if you do not know the tape cartridge's volume serial number, run the tape drive diagnostics
(see Function Code 1 in "
Selecting a Diagnostic or Maintenance Function "):
l If the diagnostics fail, contact Dell technical support.
l If the diagnostics succeed, run the Test Head diagnostic (see Function Code H in " Selecting a Diagnostic or Maintenance Function ").
¡ If the Test Head diagnostic fails, contact Dell technical support.
¡ If the Test Head diagnostic succeeds, replace the cartridges that caused the problem.
The error code clears when you remove the tape cartridge or place the drive in maintenance mode.
A high probability of media error. The tape drive determined that an error occurred because of a faulty tape cartridge. Try another tape cartridge. If
the problem occurs with multiple tape cartridges, see "
Resolving Media-Related Problems ."
The error code clears when you remove the tape cartridge or place the drive in maintenance mode.
Tape drive or SCSI bus failure. The tape drive determined that a failure occurred in the tape drive's hardware or in the SCSI bus. See " Resolving
Problems Reported by the System ." The error code clears 10 seconds after the drive detected the error or when you place the drive in maintenance
mode.
Library to drive interface (RS-422) error. This interface is not used.
The error code clears when you place the drive in maintenance mode.
Tape drive hardware problem. The tape drive determined that a problem occurred that degraded the operation of the tape drive, but it did not
restrict continued use. If the problem persists, contact Dell technical support. The drive is usable, though the single-character display continues to
indicate an error and the status light flashes amber.
The error code may clear when you cycle power to the tape drive or place it in maintenance mode.
No error or message is assigned.
The tape drive needs to be cleaned. Clean the tape drive. See the Cleaning the Tape Mechanism section in " Using the Tape Drive ."
The error code clears when you clean the tape drive or place it in maintenance mode.
No error or message is assigned.
The eject button is depressed. Verify that the button pushes freely.