Printing quality problems – Dell B1260dn Laser Printer User Manual

Page 130

Advertising
background image

Printing quality problems

129

5. Troubleshooting

Black background

If the amount of background shading becomes unacceptable:

•

Change to a lighter weight paper.

•

Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.

•

Remove the old toner cartridge and install a new one.

•

Thoroughly redistribute the toner (see "Redistributing toner" on page 42).

Toner smear

•

Clean the inside of the machine.

•

Check the paper type and quality.

•

Remove the toner cartridge and install a new one.

Vertical repetitive defects

If marks repeatedly appear on the printed side of the page at even intervals:

•

The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one.

•

Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.

•

The fusing assembly may be damaged. Contact a service representative.

Condition

Suggested Solutions

Advertising