Dell Precision M2400 (Mid 2008) User Manual

Page 45

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Troubleshooting

45

A program crashes repeatedly

NOTE:

Most software includes installation instructions in its documentation or on a

floppy disk, CD, or DVD.

C

HECK

THE

SOFTWARE

DOCUMENTATION

If necessary, uninstall and then

reinstall the program.

A program is designed for an earlier Microsoft

®

Windows

®

operating system

R

UN

THE

P

ROGRAM

C

OMPATIBILITY

W

IZARD

Windows Vista:

The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.

1 Click Start

→ Control Panel→ Programs→ Use an older program

with this version of Windows.

2 In the welcome screen, click Next.
3 Follow the instructions on the screen.

Windows XP:

The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.

1 Click Start→ All Programs→ Accessories→ Program Compatibility

Wizard

→ Next.

2 Follow the instructions on the screen.

A solid blue screen appears

T

URN

THE

COMPUTER

OFF

If you are unable to get a response by pressing a

key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds (until the computer turns off), and then restart
your computer.

Other software problems

C

HECK

THE

SOFTWARE

DOCUMENTATION

OR

CONTACT

THE

SOFTWARE

MANUFACTURER

FOR

TROUBLESHOOTING

INFORMATION

Ensure that the program is compatible with the operating system installed
on your computer.

book.book Page 45 Tuesday, July 22, 2008 10:56 AM

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