Dell PowerEdge VRTX - Manual (Page 8)

4) Update the VRTX chassis infrastructure firmware using the Chassis Overview -> Update tab in
the CMC web interface. This update results in the chassis power cycling automatically and may
result in a CMC controller reset as well. As e result, the CMC web interface becomes inaccessible
for several minutes.
5) Update the VRTX storage backplane expander firmware using the Storage -> Update tab in the
CMC web interface.
6) Verify that all installed Shared PERC8 controllers are enabled by checking the Storage ->
Controllers tab in the CMC web interface. If the second Shared PERC8 controller is displayed as
“Disabled PERC (Integrated 2)”, use the CMC command:
‘racadm raid enableperc:RAID.ChassisIntegrated.2-1’ to enable the previously disabled
controller prior to performing Step 7 below. The VRTX chassis power cycles after the Shared
PERC8 enablement command is run.
7) Update the Shared PERC8 controller firmware on all installed controllers using the Storage ->
Update tab in the CMC web interface. Make sure to update both controllers in the High
Availability Dual Shared PERC8 configuration in the same operation.
8) If a Shared PERC8 controller was required to be enabled for update in Step 6 above, you can
disable the controller again if required. Use the CMC command ‘racadm raid
disableperc:Raid.ChassisIntegrated.2-1’. This command results in a chassis power cycle.
Contacting Dell
Note: If you do not have an active Internet connection, you can find contact information on your
purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by
country and product, and some services may not be available in your area. To contact Dell for sales,
technical support, or customer service issues:
1. Visit www.dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down menu at the top of
page.
4. Select the appropriate service or support link based on your need.
For information about documentation support:
1. Go to dell.com/support/manuals
2. In the Tell us about your Dell system section, under No, select Choose from a list of all Dell
products and click Continue.
3. In the Select your product type section, click Software & Security.
4. In the Choose your Dell Software section, click the required link from the following:
– Client System Management
– Enterprise System Management
– Remote Enterprise System Management
– Serviceability Tools
5. To view the document, click the required product version.
Note : You can also directly access the documents using the following links:
o
For Client System Management documents — dell.com/OMConnectionsClient
o
For Enterprise System Management documents — dell.com/openmanagemanuals
o
For Remote Enterprise System Management documents — dell.com/esmmanuals
o
For Serviceability Tools documents — dell.com/serviceabilitytools