System beep codes – Dell PowerEdge 2650 User Manual

Page 15

Advertising
background image

System Beep Codes

When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that identifies the problem.

When a beep code is emitted, record it on a copy of the Diagnostics Checklist (see "Getting Help" in your Installation and Troubleshooting Guide) and then look it
up in

Table 3

-11

. If you are unable to resolve the problem by looking up the meaning of the beep code, use the system diagnostics to identify a more serious

cause.

 

Processor n internal error

Faulty microprocessor; faulty
system board.

Ensure that the microprocessors are properly installed. If the problem
persists, replace the faulty microprocessor(s) (see "

Microprocessors

"). If

the problem persists, replace the system board (see "

System Board

").

Processor bus parity error

Processor in socket 1 not installed!

No microprocessor installed in
primary microprocessor socket.

Install a microprocessor in the primary microprocessor socket. Also,
ensure that a VRM for processor 1 is installed (see "

Microprocessors

").

Remote access controller error

Embedded remote access memory
may be temporarily corrupted.

To clear the embedded remote access memory, shut down the system,
disconnect the power cords, wait approximately 30 seconds, reconnect
the power cords, and restart the system. If the problem persists, ensure
that the expansion-card riser board is properly installed. If the problem
persists, replace the expansion-card riser board (see "

Expansion-Card

Riser Board

"). If the problem persists, replace the system board (see

"

System Board

").

Remote access controller is not present

SCSI cable not present on connector A or

B of the primary backplane

SCSI cable is loose, improperly
connected, or faulty.

Ensure that the SCSI cables are properly installed. If problem persists,
add or replace the cables.

Shutdown failure

Shutdown test failure.

Ensure that the memory modules are properly installed. If the problem
persists, replace the faulty memory module(s) (see "

Memory Modules

").

System backplane error

Faulty or improperly installed SCSI
backplane board.

Ensure that the SCSI backplane board is properly installed. If the
problem persists, replace the backplane board (see "

SCSI Backplane

Board

").

System halted! Must power down

Wrong password entered too
many times.

Information only.

Time-of-day clock stopped

Faulty battery.

Ensure that the system battery is properly installed. If the problem
persists, replace the battery (see "

System Battery

").

Time-of-day not set - please run SETUP

program

Incorrect Time or Date settings;
faulty system battery.

Check the Time and Date settings (see "

Using the System Setup

Program

"). If the problem persists, replace the system battery (see

"

System Battery

").

Timer chip counter 2 failed

Faulty system board.

Replace the system board (see "

System Board

").

Unsupported CPU combination

Microprocessor(s) is not
supported by the system.

Update the BIOS firmware. Download the latest firmware from the
Dell | Support website at 

support.dell.com. If the problem persists,

install a supported microprocessor combination (see "

Microprocessors

").

Unsupported CPU stepping detected

Unsupported DIMM detected in the RAID

DIMM slot!

RAID memory module is not
supported by the system.

Install a correct version of the RAID memory module (see "

Integrated

RAID Controller

").

Unsupported RAID key detected!

RAID hardware key is not
supported by the system.

Install the RAID hardware key for your specific system (see "

Integrated

RAID Controller

").

Utility partition not available

The <F10> key was pressed
during POST, but no utility
partition exists on the boot hard
drive.

Create a utility partition on the boot hard drive (see "Using the Dell
OpenManage Server Assistant CD" in your User's Guide).

The VRM for the processor in socket n is

not installed.

Specified microprocessor VRM is
faulty, unsupported, improperly
installed, or missing.

A VRM must be installed for each installed microprocessor. Install a VRM
for the specified microprocessor or remove the VRM for the specified
microprocessor if that microprocessor is not installed (see
"

Microprocessors

"). To identify the microprocessors and VRMs, see

Figure 5

-3

.

Warning: Detected mode change from RAID

to SCSI B of the embedded RAID subsystem.

Type of controller has changed
since previous system boot.

Back up information on the hard drives before changing the type of
controller used with the drives.

Warning: Detected missing RAID hardware

for the embedded RAID subsystem. Data

loss will occur! Press Y to switch mode

to SCSI, press any other key to disable

both channels. Press Y to confirm the

change; press any other key to cancel.

Warning: Firmware is out- of-date, please

update.

Firmware error.

Update the firmware. Download the latest firmware from the
Dell | Support website at 

support.dell.com.

Warning! No microcode update loaded for

processor n

BIOS error.

Update the BIOS firmware. Download the latest firmware from the
Dell | Support website at 

support.dell.com.

Warning! System FRU is not programmed

Faulty or corrupt data in NVRAM.

Ensure that the system board is properly installed (see "

System Board

").

If the problem persists, see "

Obtaining Technical Assistance

."

Write fault

Faulty diskette, CD/diskette drive
assembly, hard drive, or hard-
drive subsystem.

Replace the faulty drive(s) (see "

CD and Diskettes Drives

" and "

Hard

Drives

"). If the problem persists, replace the system board (see "

System

Board

").

Write fault on selected drive

NOTE:

If the system boots without a keyboard, mouse, or monitor attached, the system will not issue beep codes related to those peripherals.

Table 3-11. System Beep Codes 

Code

Cause

Corrective Action

1-1-2

CPU register test failure.

Ensure that the microprocessors are properly installed. If the problem persists, replace the faulty
microprocessor(s) (see "

Microprocessors

").

Advertising