Dell diagnostics, When to use the dell diagnostics, Starting the dell diagnostics from your hard drive – Dell Precision M6500 (Late 2009) User Manual

Page 15

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FLASH-FLASH-FLASH

System board error

1. Replace the system board.

FLASH-FLASH-OFF

Option ROM error

1. Reseat the device.

2. Replace the device.

3. Replace the system board.

OFF-ON-OFF

Storage device error

1. Reseat the hard drive and optical

drive.

2. Test the computer with just the

hard drive and just the optical

drive.

3. Replace the device that is causing

the failure.

4. Replace the system board.

FLASH-FLASH-ON

Video card error

1. Replace the system board.

Dell Diagnostics

When to Use the Dell Diagnostics

It is recommended that you print these procedures before you begin.

NOTE:

The Dell Diagnostics software works only on Dell™ computers.

NOTE:

The Drivers and Utilities media is optional and may not ship with your computer.

Enter System Setup (see

Entering System Setup

), review your computer's configuration information, and ensure that the

device you want to test displays in System Setup and is active.

Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities media.

Starting the Dell Diagnostics From Your Hard Drive

1. Turn on (or restart) your computer.

2. When the DELL logo appears, press <F12> immediately.

NOTE:

If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from

your Drivers and Utilities media.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft®

Windows® desktop. Then shut down your computer and try again.

3. When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.

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