Dell Precision M6800 (Late 2013) - Manual (Page 7)

7 Dell ControlVault
3 Installation Procedure
Before using the ControlVault update installer you need to be aware that any previously enrolled
fingerprints with a prior version of Dell Data Protection | Security Tools will need to be re- enrolled after
the update completes. Make sure you can login to Windows using your password or recovery questions
before you proceed.
The ControlVault software update package first detects the presence of the following security products on
the system:
• Dell Data Protection | Access (v2.3.3 and older)
• Trusted Platform Module (TPM) security device v1.2
• Dell Data Protection | Encryption (v8.0.1 and older)
• BitLocker Drive Encryption – Available in certain flavors of Windows® operating systems
Specific combinations of one or more of the above mentioned products already installed in your system
may prevent a smooth migration to the latest Dell Data Protection security offering. Based on the product
combination, this software update package guides you to a successful migration of the latest Dell Data
Protection security products.
Note: On systems with BitLocker Drive Encryption, the drive must be completely (100%) encrypted to
allow detection by the update package.
The package updates the ControlVault driver. Once this is successful, the package updates the
ControlVault firmware. It is advisable to reboot the system after the Dell ControlVault Software Update
package successfully completes installation.
3.1 Dell ControlVault Software Update Caveats
Follow the sections below if you have any issues updating ControlVault.
3.1.1 ControlVault Update Requires Bitlocker Drive Encryption Suspension
If the software update package requires suspending the Bitlocker Drive Encryption feature, re- initialize the
TPM (Trusted Platform Module) within the Windows operating system (TPM.MSC) before resuming
Bitlocker.
For information on initializing TPM, see technet.microsoft.com/en-us/library/cc753140.aspx.