Solving problems, Dell technical update service, Dell support utility – Dell Latitude D410 User Manual

Page 81: Accessing the dell support utility, Clicking the dell support icon, Double-clicking the dell support icon

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Solving Problems

Dell™ Latitude™ D410  User's Guide

 

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be
customized for content, format, and how frequently you receive notifications.

To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.

 

Dell Support Utility

The Dell Support Utility is installed on your computer and available from the Dell Support icon on the taskbar or from the Start button. Use this support utility
for self-support information, software updates, and health scans of your computing environment.

 

Accessing the Dell Support Utility

Access the Dell Support Utility from the Dell Support icon on the taskbar or from the Start menu.

If the Dell Support icon does not appear in your taskbar:

 

1.

Click the Start button and point to Programs.

 

2.

Click Dell Support and point to Dell Support Settings.

 

3.

Ensure that the Show icon on the taskbar option is checked.

The Dell Support Utility is customized for your computing environment.

The Dell Support icon in the taskbar functions differently when you click, double-click, or right-click the icon.

 

Clicking the Dell Support Icon

Click or right-click the

icon to perform the following tasks:

l

 

Check your computing environment

l

 

View the Dell Support Utility settings

l

 

Access the help file for the Dell Support Utility

l

 

View frequently asked questions

l

 

Learn more about the Dell Support Utility

l

 

Turn the Dell Support Utility off

 

Double-Clicking the Dell Support Icon

Double-click the

icon to manually check your computing environment, view frequently asked questions, access the help file for the Dell Support Utility, and

view Dell Support settings.

  

Dell Technical Update Service

  

Dell Support Utility

  

Drive Problems

  

E-Mail, Modem, and Internet Problems

  

Error Messages

  

Keyboard Problems

  

Lockups and Software Problems

  

Memory Problems

  

Network Problems

  

PC Card Problems

  

Power Problems

  

Printer Problems

  

Scanner Problems

  

Sound and Speaker Problems

  

Touch Pad or Mouse Problems

  

Video and Display Problems

NOTE:

If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software.

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