A program stops responding or crashes repeatedly, A solid blue screen appears, Dell mediadirect problems – Dell Inspiron 1526 (Late 2007) User Manual

Page 116: A program is designed for an earlier microsoft, Windows, Operating system

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114

Troubleshooting

A program stops responding or crashes repeatedly

E

ND

THE

PROGRAM

1 Press <Crtl><Shift><Esc> simultaneously.
2 Click the Applications tab and select the program that is no longer responding.
3 Click End Task.

NOTE:

The chkdsk program may run when you restart the computer. Follow the

instructions on the screen.

C

HECK

THE

SOFTWARE

DOCUMENTATION

If necessary, uninstall and then

reinstall the program. Software usually includes installation instructions in its
documentation or on a floppy disk or CD.

A program is designed for an earlier Microsoft

®

Windows

®

operating system

R

UN

THE

P

ROGRAM

C

OMPATIBILITY

W

IZARD

Program compatibility is a

mode in Windows that lets you run programs written for earlier versions of
Windows. For more information, search for the keyword program compatibility
wizard in Windows Help and Support.

A solid blue screen appears

T

URN

THE

COMPUTER

OFF

If you are unable to get a response by pressing a

key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer turns off, then restart your
computer.

Dell MediaDirect problems

C

HECK

THE

D

ELL

M

EDIA

D

IRECT

HELP

FILE

FOR

INFORMATION

Use the Help

menu to access Dell MediaDirect Help.

T

O

PLAY

MOVIES

WITH

D

ELL

M

EDIA

D

IRECT

,

YOU

MUST

HAVE

A

D V D

DRIVE

AND

THE

D

ELL

D V D P

LAYER

If you purchased a DVD drive with your computer,

this software should already be installed.

V

IDEO

Q

UALITY

PROBLEMS

Turn off the Use Hardware Acceleration option.

This feature takes advantage of the special processing in some graphics cards
to reduce processor requirements when playing DVDs and certain types of
video files.

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